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Anthony M.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Home & Garden

Member since October 2019

  • Reviews

    2

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

2 Reviews by Anthony

5/5/20

I know that with Covid-19 many companies are struggling to keep in business, but Primrose is showing its customers that it does not care. I had a generic email yesterday saying that my order has now been cancelled.
I placed my order in March, with one item due in stock on the 2nd April, when I checked early April it was showing as back in stock, so I thought everything was okay.
Since then I have been sending Primrose emails and on-line messages for the past 4 weeks (phone lines closed), trying to find out when they were going to dispatch my order - not a single reply.
I have even contacted my credit card company, to report that Primrose has not sent me my order and is not replying to any communication!
I am extremely disappointed and upset that I have wasted my time with Primrose. I could have bought the items separately from other companies, but choose to use Primrose as they had all the item I wanted (or so I thought).
Like other customer I would like to give 0 star and I will never be using them again.

10/9/19

I purchased an iPad mini 2019 at £287.84 from eGlobal Central and used their free shipping (on orders over £50). The iPad mini wasn't (actually) in stock and after several days of delay I eventually got an order dispatched email (with tracking link). After a couple of days, the shipment tracking then stopped at the My Hermes national sorting hub and after chasing eGlobal Central and My Hermes for weeks. Eventually My Hermes phoned me to apologies that they had lost my package and that they would compensate the eGlobal Central and I should go back to them.
After chasing eGlobal Central, they eventually came back and said "I regret to inform you that the package was not insured so the maximum refund that I could provide you with is 10GBP"
So, if you are looking to purchase an item over £50 from eGlobal Central. Then you are taking a big risk if you don't pay for the extra insurance, which is 3% of the order cost, so budget that into the price!
I was very fortunate that I made this purchase with a credit card, so could get my money back from them.
This will be the one and only time that I use eGlobal Central and all I can say is "Buyer Beware".

Anthony Has Earned 2 Votes

Anthony M.'s review of Primrose.co.uk earned a Very Helpful vote

Anthony M.'s review of ECG UK earned a Very Helpful vote

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