Anon N.

Made 7 purchases at once. 6 were successful as far as the transactions went but I learned that you MUST pay attention to the dimensions (which are often in cm). Overall I was still more than content. The unsuccessful one resulted in an item that was misrepresented and was over a month later than it was supposed to be. There were guarantees about time frame that were NOT met. I escalated to resolution center before I received the item I didn't even want anymore and I was NOT satisfied with DHGate's resolution.

They absolutely back their sellers and NOT their customers/buyers. I have been considering trying the service again but PAY ATTENTION TO THE SELLER'S REVIEWS! DHGates Resolution is NOTHING like Amazon (Amazon will make sure the customer/buyer is happy).

There are some great prices for mostly fake products but some are still reasonably quality items regardless. I would not order anything from an unrated seller, I would not order anything that didn't have specific dimensions listed and I would not expect anything to be done if you do not receive your item. So spend your money cautiously.