Anny L.’s Reviews of Adore Me & more

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Adore Me

Lingerie

“Response time too slow for customer service”

5/1/23

Verified purchase

I asked to cancel my membership and found I was charged for it. I sent an email when it took more than a week for someone to get back to me. That person never followed up and I reached out again. The second rep took care of my issue but this was 2 weeks after my original request. 5 stars for second rep and 0 for the first based off lack of response and the response time it took to fix a simple request.

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Thank you

Desta W. – Adore Me Rep Over a year old

Hi,

Thank you for taking the time to review us!

We always appreciate customers who let us know when things aren't right and at this time, we can only apologize that we were not able to assist you immediately.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,
help@adoreme.com