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Ann S.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since July 2020

  • Reviews

    2

  • First Reviews

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Review Distribution

2 Reviews by Ann

7/20/20
So this is how it goes w them: Placed order which after months never arrives at customs. My fault. No, it's not my fault it's EMS's fault. You buy a new one 1/2 off. No, I'm not repaying for something I've already paid for. After months of back and forth emails they finally agree to resend my item albeit I paid for it to be shipped through DHL.

6 months later the item finally arrives. Imagine my disappointment when I see how off the coloring is. I email them to let them know. I didn't ask for a replacement or my money back. I specifically say to them this is going straight in the trash. Their response film is removed (which it didn't come w) we don't know if you wore it or not. You took to long to email us. Apparently, three days after receiving the item is too long. Sorry, I was out of town. Again, not sure what that has to do with anything.

Honestly, I just wanted to let them know in case you know maybe that wanted to start sourcing this item from a different manufacturer. Obviously, they don't care. And do you see a pattern here nothing is there fault (it's usually yours no matter whose fault it maybe be) & deny, deny. Once they have your money it's as good as gone. If there are any issues do not expect them to fix. Don't expect a refund. Save yourself the headache and buy from someone else!

I included photos - seeing is believing. There's: very orange looking in-person & missing the brown edges. The authentic version: more of a chocolate brown with distinct edges to give it a worn-in look.
7/20/20
So this is how it goes w them: Placed order which after months never arrives at customs. My fault. No, it's not my fault it's EMS's fault. You buy a new one 1/2 off. No, I'm not repaying for something I've already paid for. After months of back and forth emails they finally agree to resend my item albeit I paid for it to be shipped through DHL.

6 months later the item finally arrives. Imagine my disappointment when I see how off the coloring is. I email them to let them know. I didn't ask for a replacement or my money back. I specifically say to them this is going straight in the trash. Their response film is removed (which it didn't come w) we don't know if you wore it or not. You took to long to email us. Apparently, three days after receiving the item is too long. Sorry, I was out of town. Again, not sure what that has to do with anything.

Honestly, I just wanted to let them know in case you know maybe that wanted to start sourcing this item from a different manufacturer. Obviously, they don't care. And do you see a pattern here nothing is there fault (it's usually yours no matter whose fault it maybe be) & deny, deny. Once they have your money it's as good as gone. If there are any issues do not expect them to fix. Don't expect a refund. Save yourself the headache and buy from someone else!

I included photos - seeing is believing. There's: very orange looking in-person & missing the brown edges. The authentic version: more of a chocolate brown with distinct edges to give it a worn-in look.

Ann Has Earned 1 Vote

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