Ann S.

Easy finding the back twill window for my Jeep! Thank you!

Careful with ordering furniture from this company-I'm not sure about smaller items.
I ordered 3 dressers from this company on Dec 13-delivery was supposed to be on or before Jan 10th. January 10th has come and gone. No call, No show. No shipping updates in 3 weeks. I became concerned and called Joss and Main. The customer service rep told me that they LOST the dressers... told her that I had a tracking number. She said that the number doesn't help. I was told by the customer service rep "they could be in a warehouse somewhere... they may have never been shipped. We don't know. The storm really screwed things up with shipping" she said.
She informed me that they have to do some investigating to find out where the dressers are. I inquired about my next point of communication with Joss and Main? I was told "they may be calling me back within 24 hours, could be next week."
A very wise gentleman on here posted a review and mentioned calling your credit card company as they may be able to help. THANK YOU Discover for taking care of this for me! My account has been credited and I will never do business with Joss and Main again.