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Nonexistent customer service.
Ordered a $173.00 MedReady pill dispenser and could not use it because my mother moved into an assisted facility, Alzheimers Store will not accept a return!
Never even opened it! VERY POOR business practice!
Best to order your dispenser directly from MedReady Inc. *******557
Ann P.'s review of The Alzheimer's Store earned 3 Very Helpful votes
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Empty.
Company sent my order to the wrong address and refused to remedy the problem. Told me I would...
I purchased a comfort puppy for my Mom who has alzheimers. The cost was $140.00. When I showed...
All of our medication dispenser s are NON RETURNABLE. You agreed to this in writing at the time we sold it to you. We do not sell products that have been sold to others. I am sure you and all of our customers feel more secure knowing that you are the original purchaser of a product. As you wrote in your review you can buy it elsewhere but if others resell products then you could never have this guarantee.
We are aware that the population we market to may have a debilitating disease and their abilities can change very quickly. We have our return policy for both health and business reasons.
Certain products can be returned and in this cases we donate them. We ask our customers to do he same. If you can no longer use a product donate it to someone less fortunate than you. We are available to our customers by e bal, I chat and our toll free number.