Annon S.

After receiving an A+ on my resume, I decided to get a review to make sure the automated resume scan didn't miss anything. I assist at an Employment facility but I am by no means an expert. I went into this with experience with an open mind and, unfortunately, left feeling very skeptical. Job seekers are usually strapped for cash and I wanted to avoid anyone potentially getting scammed.

At first, I was pleased with the amount of detail that existed in the review but upon closer look, I realized most of it was not accurate. The review stated sentences were too short, but I'd argue quite the opposite. In fact, I was pushing the limits of allotted space and was flirting with sentences that existed on two lines. The reviewer said there were not enough numbers and too many signs of repetitive language (another thing I respectfully disagree with). Additionally, the reviewer said I had no career summary, which I certainly had. I looked over the review four times before researching the company and its reviews. Here's what I found:

1.) The reviews by "resume experts" seem to be auto-generated. I read other reviews and they were identical to that of my own. There was very little variation and none of the people I reviewed were in the same field or stated the same things in their resume.

2.)The customer reviews have a bit of a pattern.
Postive customer reviews seem to be generated/similar at times. Factors such as similar language and clustered positive 5star reviews caused me to raise an eyebrow. It's very rare that companies consistently receive the same style of writing, same exact rating (with little to no variation), and all clustered together (usually in two's, which may offset one-star ratings). I may be wrong but it feels like a pattern created by management. These reviewers seem to only post about TopResume, as well. On the other hand, negative reviews have varied language and were not posted at the same date and time. The negative reviews discuss the same complaints and seem to be a bit more genuine.

Log story short: Please be careful. Being a job seeker is stressful enough without needing to be scammed. I assume they will make changes to their method as people catch on and complain more, in any case, be careful.