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Ann M.

  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since October 2017

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2 Reviews by Ann

I ordered six chairs on 11th September 2017 and whenever I tracked my order it said that it was being "processed". Nothing happened and still it was "being processed" so I made a complaint on this website (or something similar) and eventually (in November) Ben replied and said that the items were not in stock so he would cancel the order and give me a refund. I gladly accepted. I am still waiting and waiting and waiting.
• Updated review
I am trying to find out about my order that was placed on 11th September and which I have not yet received. You have picked up on my complaint and requested my order number. The order number is 1557615. Please let me know where it is.
Wordans R. – Wordans Rep
Hi Ann,

We're sorry about this delay and the inconvenience caused. Please note that someone from our team will contact you shortly and help you resolve this issue and will fill you in on the status of the order.

Thank you!
No Delivery No Response
• Previous review
I placed an order with Wordans and paid for it on 11th September 2017. Despite emails to their customer service department I have had no response or acknowledgement at all.
There seems to be no way to contact anybody within Wordans to find out what is going on. I am feeling totally frustrated. Please help.
Wordans R. – Wordans Rep
Hi Ann,

Could you please provide an order ID? A member of our team will contact you shortly to help you resolve this issue.

Thank you!

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