Annie W.

Just this morning, a day after paying for a background check, I get an email stating they closed my account because I am a business and not an individual. I'm an individual as far as I know. They wanted me to follow the link to their marketing and ads so I had to pay to advertise the new account I was to set up. I first joined care.com in 2007 although my account stated 2016... they eventually asked I make a new account to go with their new system so I did and of course lost all my info. I never truly used care.com because of all the issues over the years, but I had noticed my new location had a number of interested persons looking for pet care. I work from home and can provide such kind of care. I spent quite a bit of time setting up my bio and calendar yesterday once my background check came in all clear. All a waste of time. I am asking for a refund of the background check and I will never go back to care.com after 12 years with an account.