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I've never in my life had an experience like this. Nor have I ever written a review that's even remotely negative for any establishment. The person literally screamed at me on the phone for emailing too much about a missing order — but they never replied to any emails with any updates. Their customer service and communication is, as others have noted here, horrible. I'm at a loss. All I can say is, go somewhere else.
Anne S.'s review of Okra and Molly earned 7 Very Helpful votes
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I received an email saying the cakes were delivered. They were nowhere to be found or in the...
I've ordered birthday cakes for the past 3 years for my dog. I ordered one this year with two day...
Correct, we don't always get to respond asap if you send several emails beginning at 9pm at night and going to 10am the following day when we start our day at 9am. Our priorities are getting your cakes out on time, not dealing with a customer's repeated harassment and social media attacks. We are not Amazon or robots.