Very poor customer service! I placed an order on 11/4/21 which I did not receive until 12/8/21. In the meantime, I was able to get the items from another site right away. When I called to find out how to return my order I was willing to incur return shipping fees) I was told there would be an additional charge of 25% of the cost for restocking fees... no one in today's online ordering does this! I will NEVER order from E Skin again!