Anne H.

I went through the southwest shopping portal to buy a pair of pants from tory burch. Tory burch promised 1024 southwest miles for the purchase. Two months later they took the miles a way from me and would not give them back. When i asked why they at first stated no reason. Then after two months of pressing them they finally said i bought the pants to resell I still have the pants and i sent them a picture of them on me. They simply do NOT want to give up the miles. Lame excuse to get out of an obligation. Still not resolved 3 months later!