Anne A.

I was one of the backers for north aware's smart parka. A friend of mine actually recommended and showed me their page on Kickstarter and I immediately fell in love with their coat. It was such an innovative and amazing idea to have a coat with built in features that no one really thinks about but definitely can use. Now that I have my awesome coat. I use all of the features built in scarf, builtin hat pocket, built in gloves and all the pockets to keep my phone and glasses. I love it. I never carry a purse anymore and I had to exchange my gloves because the first ones were defective but North Aware offered to just send me a new pair because my other ones had a sizing issue and didnt work with touchscreen but the new ones I got fit well and their customer service is such a pleasure to deal with. They reply promptly and from the day I emailed about my gloves there was a new pair delivered in 4 days.