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And just like that the jackets arrived today. Must say, despite the frustrating 2+ months from order to delivery, these are some pretty sweet jackets. Happy to up the star rating. Once the left hand knows what the right hand is doing, this company is going to be a thing. Damn good jackets.
I ordered 2 jackets over 2 months ago and i still havent received them. I get an email once every two weeks saying it will be shipped "this week", yet the tracking number has no information. I've called my credit card company to dispute the charge. Very unhappy with them, all i get is empty talk
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Empty.
There are some problems with customer service and the internal structure of the organization....
My Smart Parka is all I want from a perfect winter jacket. Its incredibly warm for the...
Hello Ronny,
Thank you for the feedback. We are glad to hear that you like your coats. We are constantly working towards improving our processes to ensure that we are giving our customers the best experience possible.