I ordered shoes on a Friday afternoon and paid $34.95 for "1 - 2 days" shipping. I called Tuesday afternoon to inquire. I was told that orders received after 12:00 pm were not processed until the next business day, so the shoes would not be delivered until Wednesday at the earliest. I was told I could not have the shipping cost refunded as long as they arrived by FRIDAY! I will NEVER BUY from Nine West again