anil k.

I have been a HHonors member for many years. I have always booked through Hilton. When I called (I thought Hilton reservations) to make a Hilton Reservation at a specific facility in Cleveland last week- somehow I ended up talking to a person who pretended to be a Hilton reservation person. Later on I realized that I had NOT made my reservation through Hilton but through ChooseARoom.com. The agent pretended to be a Hilton reservation person. I kept insisting that he looked up my profile through my HHonors membership so that I did not have to give him my address and other details. He insisted that it was required, so I did although it sounded suspicious. I told him that I get discounted rates based on Hilton's deal with the corporation I worked for. He insisted discounted rate rooms were sold out and only 1 smoking room was available. I told him I was not interested in the smoking room and will call another hotel. He asked me to wait a few seconds and told me he found non-smoking room and reserved it for me. Later when I went to the Hilton Hotel desk I was informed that they need my card for incidentals only since the hotel room had already been paid for to the agency. Sounds like after many, many years of staying at Hilton hotels, I got scammed, because the Hotel told me they had several rooms available.