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Angie W.

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1 Review by Angie

Newegg

  • Newegg

“Meh”
12/9/15

I've ordered from Newegg before, and never really had any issues. This time I bought a gift and it came to the house with what it was plastered all over the outside of the box. Ruined the surprise for my husband, as he's the one that answered the door. While that annoyed me, the fact that I contacted customer service and got NO RESPONSE annoyed me more.

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Newegg S. – Newegg Rep

Hi Angie,

Thanks for taking the time to provide your thoughts on your recent experience with us. I apologize for any lack of response on our part when you attempted to reach out to us.

I want you to know that this certainly not the norm, but a result of the holiday shopping season. Nevertheless, we wish to assist you in whatever we can. With that said, please send an email to wecare@newegg.com for any current concerns or questions.

Newegg Service - Eugene

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