Angie O.

I love shopping at reitmans in store.
My online experience was little to be desired though and i wouldnt do it again!
I entered an additional coupon code and it accepted it come to find out they withdrew the amount of the charge prior to coupon. You have 48 hours to despute a charge, within my time line i did this via email as their line was to I busy to get through. Then i get an email saying issue resolved no explination, no difference refunded, so i make the dreaded call 20 minutes on hold, to be told someone is working on my case, and I should recieve a call that day, due to my account being notated and by him intersepting would just further confuse things. Not happy i disconnect the call.
I never recieved a call re my dispute nor was I credited back a refund. Customer service for online is absolutely horrible! Dont do it the experience is anything but easy or professional.

I use to love wayfair and had purchased a few things from them! Over the years ive noticed 3 things:
1- when you write a product revièw if its really bad it doesnt get posted.
2- they truelý are over priced! I dare you to find something on way fair and google that exact product 95 percent of the time you can find it cheaper else where
3- they falsely advertise. Type in google
What your looking for and they will claim everytime its on sale
For these reasons im no longer a fan of shopping there