Anezina J.

I agree with the other reviewer. I foolishly fell for all the good reviews. The vacuum is nice, but I ran over something and it's making some noise. I called customer service, could barely understand what they were saying because of language, and was told to check for clogs. There is no clog that I can see. I contacted a local vacuum shop, and the girl that worked there said that they don't work on Tineco items, that they're basically disposable. I said that they were rated #1 on Consumer reports, and she said that that didn't mean a thing. I'm starting to believe her. I send emails to Tineco and they never answer. I'm returning this and going back to Shark.

I was browsing, put something in my cart but didn't complete order. They charged me for it anyway and kept trying to put it through my bank after my debit card was closed.