This is the second time I am trying to buy a TV from LAZADA. The first TV order was cancelled (order # **************) and I have not received a refund as yet. When I tried again to buy another TV the purchase (order # **************) was again cancelled but my credit card was charged again. I am now due 2 refunds for TV's. Also a set of pots from order # ************** was also cancelled but not refunded. What kind of company is this that charges for items they do not have and does not refund my money?
Hi Andy s., we understand your disappointments and we appreciate that you reached out to us. Please be advised that we will coordinate this concern to our team. Rest assured that we will give you a feedback once we have an update from them. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!