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Andrew R.

Contributor Level

Total Points
80

1 Review by Andrew

  • Newegg

6/11/18

On 04/28/2018 I Paid $29.99 for ICloud Removal on an iPad I purchased. On 04/29 received the IMEI verification and was told that would receive the unlock within 1-4 weeks.

Date: 2018-04-28
Order ID: *******321
Gateway Transaction ID: *******N*******
Response received from Apple Server Regarding your iCloud Removal:
IPad 2 16GB Black
IMEI: **************
Serial: DQTG47T0DFJ1
Replaced by Apple: No
SIM Lock: Unlocked
Find My iPhone ON
ICloud Activation Lock Removal - Eligible - Not Instant
Status - Lost or Stolen

Here it is, 06/15/2018 and have not heard a word from them. Despite numerous emails sent to them requesting the information. They are a scam.

I have requested refund and still nothing so have not other choice but to report it as fraud to both the bank and the FCC since it is an online sale.

DO NOT USE THEM!

A. K. Risso

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Newegg S. – Newegg Rep

Hello Andrew,

I am truly sorry to hear about the trouble you've had in attempting to resolve this matter. Sadly, we must allow the full shipment time frame of 8-15 business days to be fulfilled before we can move forward with processing a resolution for you. Please contact us back if your package is not received by the end of business day on Friday 6/15, so we may investigate the matter further.

Thank you for your consideration.
Regards,
Liam [Newegg Support]

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