Andrew P.

My wife and I have 2 smart phones and the home fuzion installed router service from Verizon for 5+ years. Verizon made us angry in the past and we switched the phones to US cellular but kept the home fuzion from Verizon because our home is in the country side with very limited ISP options. We paid close to 150$ a month for many years for 30GB month plan... very expensive. Recently when Verizon resurrected unlimited data I was convinced by a Verizon rep to switch the phones back all under one plan. I was weary and looked at the fine print on what unlimited data meant and I saw they would throttle hot spots and tethering to 3g after 10GB of data. I was told the home fuzion wasn't a hotspot, it was installed and not mobile and excluded from that policy so I went ahead and signed up, traded the phones in and now am locked in for 2 years (or pay 1300$ to get out of the equipment fees early.) They now say the home fuzion is a hot spot, so my home internet is only 10GB and then it gets throttled to about 550kbps speeds. The service is terrible on my home fuzion wifi now on the unlimited data plan. It's really difficult to get anything done when I have to remote in to work through this connection. I did the math and If i downloaded constantly at 550kbs speeds I would get 160GB a month which is much more then I used to have... however the speed is so slow my family can't use it at the same time when we are all awakeI mean who downloads constantly 24/7 for a month? Verizon unlimited data plan on home fuzion is a one user at a time experience. If I would have known they would throttle my home fuzion installed ISP service I would have went with Frontier DSL and Google Fi project. Right now I'm just waiting 2 years so I can say goodbye to Verizon forever! We have given so much hard earned money to this corporation for many years... I can't believe they are treating us like this... Customer service is unhelpful and they just want us to pay for a metered data plan. I don't understand why Verizon is pretending to be an ISP with this installed home fuzion service, but doesn't want to actually provide decent internet service. I'm waiting to see if any class action lawsuits come out of this. 1 year and 10 months until I never have to deal with Verizon again!

I ordered a Husqvarna 450 20" bar chain saw for 265$ off Factory Authorized Outlet's website. 5 days later I received an email that said my order was canceled and the model was discontinued. They have the 450 20" bar posted now on the website for 379$. I called customer service and they didn't offer to help me at all. I told them I could get the same sized stihl at a local dealer new for 400$. He told me to go buy that instead. I'm never shopping at this website ever again... what a waste of my time. -Andrew