I bought an item through the gift option After they charged my card I get an email that says that I have to call them the next day to complete my order. When I call I get voicemail. I call the main store and they say they have outsourced their gift option and cant help me. They try to get a hold of the company and cant get through either. After calling all day I get through only to find out the reason they wanted me to call was to sell me something. Then the gift card did not work initailly, so embarrasing. Don't use Nordstrom.