Andrew G.

Absolutely horrendous experience! Run away, this is a scam.

After nearly three months with zero results from their platform I asked to cancel the service before the next billing came out. The rep declined and said I had signed an agreement. When I signed up, it was under the false impression that their platform actually had value and created results.

The company did in fact bill me again, so I disputed the charge and explained to my credit card company what was going on. They issued a credit, and told me they would investigate further. The credit card company also asked Zurple to stop billing me but they just billed me again for SERVICES NOT RENDERED!

I'm absolutely disgusted with this company and my experience. I think it says a lot about their platform that they have to continue to tie people up in a contract who want to leave to keep their company afloat because their service doesn't produce real results. I see after reading more of their reviews that many people have had the EXACT SAME EXPERIENCE. I plan to post this review to every review website I can find at this point to warn people not to make the same mistake I did by getting involved with this terrible company.

STEER CLEAR OF THIS COMPANY OR REGRET IT.

My wife and I are top producers in our market and have used predictive analytics platforms in the past as well with some success. When our contract with our previous PA platform was up, we decided to try offrs.com, HUGE MISTAKE! The platform was nowhere near as user-friendly or as automated as our previous one which we immediately discovered after being lead to believe otherwise by the salesperson who sold us this service. Upon realizing that it would be nowhere near as useful to us, and being in the midst of our, Summer Sales Rush, we immediately tried to cancel our 3-month contract which was a non-starter. The company offered to suspend the service for two months to allow us time to get past our busy season. WE MADE IT CLEAR WE WANTED TO CANCEL AFTERWARDS BECAUSE THE SERVICE WAS NOT WHAT WE WERE LEAD TO BELIEVE OR THOUGHT WE WERE GETTING AT THE OUTSET. Please understand, we never used this service the entire time we had it but we agreed to fulfil our three-month contract. What we didn't agree to were the continuous drafts from our credit card, 4 months after our contract had been fulfilled and should have been cancelled.

UPDATE: The company's stance is that they didn't know that we wanted to cancel (WOW) so they continued to draft and will not be issuing a refund. We are currently disputing the $1,100.00 in fraudulent charges this company drafted from our card after the expiration of our agreement