Got everything wrong, I tried to cancel less than 24 hrs after I placed order. Told me too late.
IMO I think their Google reviews are fake and this vendor is sub par - based upon my experience
This is the worst company I have ever dealt with. They cancelled my flights and refuse to refund my 1000 dollar deposit.
They lie and ignore the facts of the issue. The call center personnel are the bottom of the barrel.
Thank you very much for your feedback, it is really important for us. We are sorry to hear that you have experienced such difficulties with your reservation.
Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Purchasing an expensive pup is should be streamline.
Their site has error messages when I try to connect with breeder after initial intro email.
Going on all week and no response to emails.
Will never go thru this company
Thank you for reaching out and sharing your feedback with us. Our goal is to make it simple and streamlined to get dogs from responsible sources and provide all the support and guidance you need every step of the way. We are so sorry you experienced difficulties while applying to a breeder.
We would love to help you complete the application process and resolve any error messages you received. We are sorry you have not received our responses to your emails. Please reach out again anytime at help@gooddog.com, or by phone at 855-446-6336 so we further assist you.
Warmly,
The Good Dog Team
Andrew Has Earned 4 Votes
Andrew F.'s review of Good Dog earned 4 Very Helpful votes
Dear Andrew,
Thank you very much for your feedback, it is really important for us. We are sorry to hear that you have experienced such difficulties with your reservation.
Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully yours,
Chatdeal Team