I ordered two xs sized dog beds in Nov 2020 (based on the company's size table), they were too small but my dogs loved the beds. I spend $32 sending them back to Canada for an exchange and after 6 monthly emails and nearly $100 total spent, I have never received my exchanged beds. They likely re-sold the beds I paid for and paid to ship back. It takes them weeks to respond to each of my emails and always with an excuse as to why my replacement beds have yet to be shipped out. Get these same type of beds elsewhere - this company is a SCAM!