website thubmnail of Planet-Caravan
How would you rate Planet-Caravan?
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Ohio
1 review
0 helpful votes
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Not a fan
May 14, 2021

Everytime i go in... the energy is uptight and just weird. Paranoia in the air. To the extent i witnessed someone bring in a clean banger (which i know u can't do), and the workers basically accosted him w "get that out of here..." etc in which the customer was so upset and thrown off he threw his banger at their glass case and broke it. I know it sounds like the devil's advocate, but the vibes they give off are enough to make one annoyed. Owner must be a punk. Who knows.

Date of experience: May 14, 2021
Australia
1 review
3 helpful votes
Follow Slavko B.
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Looks like I'm not the only person ripped off by this site. I ordered seven tees in July 10, like everyone else they charged me before delivery, took a few months and I got four tees delivered, (amazing I got anything at all when you see some other comments). After one and a quarter years I'm still waiting on my last three tees! I have sent numerous emails which most are ignored, sometimes replied by this so called Brad, worked out an alternative three tees four months ago to be sent as my initial three were unavailable, (but still 'available' on their website). Surprise, Surprise the last three have still not been sent out!

This Brad and his company are either completely incompetent and useless or are clever con artists, fraudsters!

Either way you should avoid this company like the plague!

I live overseas and have ordered tees through Relapse Records in America which got delivered to my country in a week!

This useless company is 1 and a 1/4 years and still going, what a farce!

Date of experience: October 13, 2011
Florida
1 review
2 helpful votes
Follow M P.
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Same same
April 23, 2013

Same same. Ordered a shirt, after several weeks, nothing from Planet Caravan. Emails either bounce or do not get answered. Voice-mails are not returned. It is impossible to talk to a live person. Avoid these morons!

Date of experience: April 23, 2013
Iowa
1 review
4 helpful votes
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I too ordered 5 shirts for xmas gifts in November 2010. It has been 9 MONTHS! It took a couple months before i received a few of them. After the repeated phone calls (which never ended with actually talking to someone) and all the emails... i still have not received one of my shirts. I have had conversations through email but i too was told items were back ordered and i am still waiting to receive my alternate choice. This is the worst company i have ever dealt with... i really wish i would have reviewed them before i gave them my money. This is a huge joke!

Date of experience: August 11, 2011
New Zealand
1 review
2 helpful votes
Follow S B.
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Several emails to "Brad" (site owner) about why my order was taking so long ( now 2.5months and counting) I got one reply months ago saying they were out of stock. No further reply since. Don't waste your time or money on this thief.

Date of experience: February 18, 2012
District of Columbia
1 review
3 helpful votes
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I placed an order for 7 shirts from this company and it took them about 3 months to send me anything, and this was only after i sent a number of emails and got no response and finally called them and discovered that some of the shirts were backordered so they sent me nothing and never told me anything about it, After finally getting 4 shirts and the other 3 being on backorder it has been another 2 months and i still havent gotten the other 3 and i have emailed and called several times and gotten no response or even had anyone answer the phone. This is the worst company i have ever dealt with, by far, and warn people to stay away.

Date of experience: April 13, 2010
Indiana
1 review
3 helpful votes
Follow Tee K.
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When it comes to online shopping, this website is absolutely the WORST. I ordered 4 shirts, it took them forever to ship them, close to a month of something, and the worst part is that they only shipped 3 while i paid for 4, i got an email that says they couldnt find one of the shirts i asked for and asked me if i liked something different, so i requested a different shirt that was never sent, i sent a bunch of emails and tried to call but never got an answer back, absolutely the worst service ever.

Date of experience: February 25, 2010
Washington
1 review
2 helpful votes
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Buyer beware!
April 13, 2010

Buyer beware! I wish I would've read the reviews before I made a purchase on planetcaravan.com!
Needless to say, my order never arrived and no response from the company after repeated phone calls and email. I now am forced to go through the dispute process with my credit card company.
I am an advid online shopper, and planetcaravan.com is hands-down the worst site for customer service and follow through. The more I think about it, they are nothing more than theives who stole my money!

Date of experience: April 13, 2010
Florida
2 reviews
0 helpful votes
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So far, So bad!
June 8, 2015

I bought a t-shirt from this horrendous company a month ago. They originally did charge my credit card but the charge fell off a couple days later (Iguess I'm lucky in that regard). Its a month later now and no shirt. I tried emailing and left a voicemail. No response to either... I have never had a problem buying anything in my life. Before the internet or after the internet. This "bRAD" guy sounds like a joke. Is my order canceled? Who frickin knows as they dont answer their phones... stay far away. The guy has no clue on running a business...

Date of experience: June 8, 2015
Colorado
1 review
4 helpful votes
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Planet Caravan Thief
February 5, 2009

Planet Caravan Thief - On 11/17/09 I placed and order at planet-caravan.com for a couple of rock t-shirts to be given as Christmas gifts. As it seemed to be taking an unusual amount of time, I made multiple phone calls and emails to find out the status of my order, but never got a response. When I filed a report with paypal the seller responded...'all orders placed on that day were messed up'. He apologized and offered me free shipping but never refunded my shipping costs. So, six weeks after the order was placed, and on December 27, I received a package. One of the items ran unusually big, but the other was not what I'd ordered. I'd ordered a t-shirt and got a sweatshirt. I tried to contact the seller, again with no luck. I then packaged the items and returned them Priority Mail with tracking. He got them 3 days later, but won't respond and won't send my refund. I'm out $37 for the 2 items as well as about $15 for shipping both ways. He's not responded to my requests for a refund and as the original order took so long, it's too late to get anything done with paypal. Rip-off site... don't waste your money as I did!

Date of experience: February 5, 2009
Iowa
2 reviews
4 helpful votes
Follow Amy R.
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Ordered a tee-shirt for x-mas in November 2010. Was PROMPTLY charged but saw NO merchandise. Called and left two voicemails plus one email - no response. DO NOT BUY FROM THIS "MERCHANT"...

Date of experience: January 16, 2011
Arizona
1 review
0 helpful votes
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SCAM BEWARE
April 22, 2016

Don't order from here, you will never get your shirts!

Date of experience: April 22, 2016

Overview

Planet-Caravan has a rating of 1 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Planet-Caravan ranks 379th among T Shirts sites.

value
1
returns
1
quality
1