This is the biggest scam and worst company that I have ever dealt with. My husband ordered me one of their "Valentines Day Baskets" and first off they came too early then the time my husband requested therefore I was not home. I did not get any call or voice mail message (nor did my husband) and the delivery guy never left a note or anything nor did he try again to come deliver. My husband then proceeded to speak with customer service and their "online chat" and simply got the run around and be told someone would get back to him.ect ect. So I decided I would contact them myself, as my husband works out of town and left. So I first tried calling and was told that they could re deliver for a fee (same fee they charged the first time) which was 14.99$ over and on top of the already $60.00 + basket. I refused saying that he didn't come on time nor did he call or attempt to make any contact. Then the person chatting just stopped talking and responding. So I then sent several emails and got zero response. I decided to Google map the shop here in the city and upon arriving what do I find ? AN EMPTY BUILDING WITH A STUPID BLOOMEX STICKER ON THE DOOR!!!! I was so furious so I went back on chat and tried again and this time was told someone would phone me back IMMEDIATELY. So the day goes on and ofcourse .... NO CALLBACK. NO EMAIL. NOTHING. I have been trying and trying and trying to get anything back from these people and here its may and I still have nothing from a basket that I was supposed to receive in February. Further more Bloomex REFUSES so be part of the Better Business Beaueru so right there you can tell that this is just a huge scam. This company has had more then their fair share of complaints and bad reviews to the point where sometimes they don't even deliver at all and just say they are and take the customers money
This company should be ashamed of themselves. The fact that they take our hard earned money that we are spending to try and make someone else's day better and more special. Bloomex is disgusting and they have no sense of business practice or honestly or mainly any decency. I spit on Bloomex and call bull$#*! on their selfish scam. The least they could do is face their issues and offer some sort of compensation but nope they will just lie and lie and lie and then suddenly stop all communication with you.