I used to love btr for what they sold and variety. Sadly, the last 3 of my 4 orders were declined due to being out of stock. All items i really wanted, and one was a month before i found out. So disappointed and MAD because i get offered a stupid store credit i dont want to use. Their customer service USED to be good but now its weeks before i find out my order cancelled. I recommend zulily! Shipping is even more reasonable and they carry a lot of the brands btr does.