Amy B.

I have been a heavy heavy user of VS products over the past decade. I was addicted to the coupons and rewards bonuses. I probably would have just gone on spending $10k a year at Pink, VS, and their other branches of clothing forever except some things have changed that broke the spell they had me under. First, the quality of the items became so inconsistent. I would purchase a robe and it would be great, then when I bought another color it was terrible! I know they outsource so you never know what you're going to get. I've had expensive items fall apart after a few months of normal use. I took about 6 months off from shopping with VS but they sent me some coupons and I was back at it. Now I notice you can only use two coupon codes at a time and not three. Also, none of my coupons work unless I call in and have someone help me. It seems like they are trying to make it extremely hard to use the coupons that locked me into buying from them for so long. Turns out I'm addicted to discounts, not the clothing from VS! When I can't use the coupons on the first try, I just close my browser and use the sweats I bought last year. *shrugs* VS? Bye, girl!

Booking was struggling to take my credit cards and it kept saying that my cards were declined. I called my card companies and they said it was because booking.com was charging me $0 over and over. I called them and it was a fiasco where they told me it was their fault and they would fix it. They told me to go to the property and it would be okay. Even hours before the reservation I called and they said to go ahead and go. I arrived to find my reservation canceled. I called but they couldn't help me. I was stranded there with nowhere to stay. I booked 6 months in advance. I will never use booking.com again.