I ordered my first item, a laptop, on offerup and the seller almost immediately marked it as shipped and added the tracking number. A day later, I check the tracking and it says pre-shipment, label created, usps waiting on package. So I check it again 5 days later. It still says the same thing, nothing has changed. I message the seller and I still haven't got a response back. So I look at where the package was sent from and call every post office in that city. None of them have received a package with my name on it. So I guessing this is some kind of new scam? All I know is I better get my money back because I'm poor af and I had to sell my phone to get the money for that laptop. I just really always wanted a laptop so I can do digital art and animation but it looks like my dreams are crushed.
Dear Amber,
We are sorry that we have failed to let you have a pleasant shopping experience.
Our customer service will respond to all the messages in 12-24 hours and help to cancel your order ASAP.
Sorry again.