Amber M.’s Reviews of Adore Me & more

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Adore Me

Lingerie

“I'll never order from the company again!”

8/19/21

Verified purchase

I order 5 sets a month ago. My order is still processing. I called customer service this morning asking for a refund m, the lady in the other line said my apologies but we can't offer a refund till
It's mailed out. Makes no sense to me! Either send me my order or refund my money. And no I don't want a 15% off as the company emailed me because I will not be ordering from AdoreMe ever again.

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Helpful (6)

Thank you

Sandra N. – Adore Me Rep Over a year old

Hi Amber,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

I took a look at your account to better understand the issue and I could notice that you're now being assisted through the email with the order.

Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
help@adoreme.com