Amanda T.

I love the prices. I love that I don't have to get a prescription and pay the high prices that vets in the US charge. The only thing that's disappointing is not being able to use PayPal to pay. I don't like putting my credit card info online.

My husband ordered tires from Bike Bandit. The next day he received an email from their fraud department. They wanted the billing address and phone number connected to his debit card. At first I thought it was a scam since I have never in all my years ordering online received an email like that, but since it wasn't asking for sensitive information I told him to reply. The next day he received another email like it, but they also wanted the name of the card issuer and the customer service number. This time he tried to call them, but after sitting on hold for 30 minutes he hung up. He once again sent the info, but changed the phone number, because he sent his cell number the first time and our landline is connected to the account. Later that day he received another email saying they cancelled the order. We have been ordering online for as long as that has been a thing and never had a problem using our cards. I would like to know how much in profit Bike Bandit loses in a year because of this BS. This is our first and last time ordering from them. You don't accuse us of being thieves. I would much rather a company take a chance and ship an unauthorized order than to jack us around for 3 days on an order that is legit. I can always call my bank to order a new card and get the charges reversed. We ended up ordering the same tires from Amazon for around the same price and we'll have them in less than a week. After reading other reviews it seems we would have also been waiting a while for them to be delivered from Bike Bandit, so it's probably a blessing that they were such a crappy company. One last thing. We used my mom's address for the delivery, because we have a PO box and all 3 parcel services have a hard time finding our house. Once again, this is something we have done for years and never had a problem. I have more purchases sent there than to our PO box and I do a lot of online shopping.