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I called with a question and had to get a supervisor to help but he was so helpful. While doing so we figured out i ordered the wrong thing for my husband for Christmas a few days earlier. Unfortunately they were out of the other option so he offered to just replace it with something else FOR FREE with absolutely no cost to me. We found something that only cost a few dollars more and he shipped it right away. He also said to keep what i ordered. HIGHLY recommended. Some of the staff didn't know how to answer my question but if that happens to you get a supervisor it will be taken care of and everyone was very friendly.
And also, sometimes i have called and they have actually answered my questions. This was a first that they couldn't.
I have purchased many times from them before as well and have always been pleased with everything i have received. :)
Tip for consumers:
if you find someone in the initial customer service that wasnt helpful, as with all websites/companies, ask for a supervisor
honestly i know that some people wont always be helpful but thats why they have higher ups to talk to ;)
Amanda J.'s review of Game Stop earned a Very Helpful vote
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I have returned to this site repeatedly for years. The items are clever. They are SO much fun....
