Vizio E231I-B1 23-inch LED Smart TV - 1366 x 768 - 60 Hz - WI-FI - HDMI
I BOUGHT THIS TV IN FEBRUARY OF 2015. THE TV STOPPED WORKING, THE SCREEN WOULD FREEZE, AND NOW IT WONT EVEN TURN ON.
I SPOKE TO NEWEGG AND THE SELLER, BOTH SAID THERE WAS NOTHING THAT COULD BE DONE.
I ALSO SPOKE TO THE VIZIO MANUFACTURES WHO TOLD ME THIS COULD HAVE BEEN COVERED UNDER WARRANTY, BUT BECAUSE "BROWNBOX" (THE NAME OF SELLER) WAS NOT AN AUTHORIZED COMPANY TO REFURBISH THEIR ITEMS, THE WARRANTY WAS VOIDED.
THESE PEOPLE ARE SCAMMING YOU. PLEASE DO NOT BUY ANYTHING FROM BROWNBOX.
SOME OF THE COMPANIES VIZIO TOLD ME WHO WERE AUTHORIZED TO FIX AND SELL REFURBISHED VIZIO ITEMS ARE, AMA ZON, BJs WAREHOUSE, WAL MART, ETC.
PLEASE DO NOT TRUST THIS SELLER. A 75% RATING SHOULD ALREADY SPEAK FOR ITSELF. UNFORTUNATELY, I DIDN'T SEE THEIR RATINGS UNTIL IT WAS TOO LATE.
DON'T WASTE YOUR MONEY! THIS TV LITERALLY CRAPPED OUT ON ME IN 8 MONTHS.
Other Thoughts:
I WOULD NEVER RECOMMEND THIS PRODUCT TO OTHER PEOPLE.
AND NO, I WOULD NEVER PURCHASE THIS PRODUCT AGAIN...
Hello Amanda,
We appreciate you contacting us and bringing this to our attention. We're terribly sorry to hear about the television and would like to see what options are available for us to help. Would you email us at wecare@newegg.com w/ your order number and please reference this post? Thank you and we look forward to hearing from you!
Newegg Service - William