My experience with Dot & Bo has been disappointing. I ordered the Gordon Candleholders (set of 3) and, after getting an email informing me that they would be 10-30 days delayed, I got a follow-up email that the order itself was being cancelled. Apparently their supplier couldn't deliver on the product, Seems like a quality control issue that Dot & Bo should have anticipated.
Beyond that, their prices are not particularly good. I was looking at a counter stool and found that the same product is sold by Target online. Dot & Bo just calls it something slightly different (they slap a cuter name on the product and put it within a well curated collection).
Bottom line: don't waste your precious time. Order elsewhere to save yourself the frustration.
Hi Alex,
Thanks for reaching out! We’re so sorry to hear of the issues you’ve experienced with this order.
Please accept our sincere apologies for the delay with your current item. In these rare situations, we do try to let you know as soon as we are made aware, but we completely understand that it does not make the news any less disappointing.
Regarding the counter stool, we do our best to stay competitive with prices, and our Customer Relationships team is more than happy to look into this should you wish to discuss further!
Very best,
Dot & Bo Community Management