Alona P.’s Reviews of Adore Me & more

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Lingerie

1/18/17

I am extremely disappointed with this company and their service. I am a first time customer. They had no problem taking my money but now its been over 7 days and I still am without my order. I asked if I could cancel and get a refund and they told me NO!?! That refund request must be made 30 mins after purchase. There are other companies that offer cute bras and panties like Lane Bryant and at least they abide by what they when it comes to shipping. DO NOT SPEND YOUR MONEY WITH THIS COMPANY GO ELSE WHERE!

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Adore M. – Adore Me Rep Over a year old

Hello Alona,

Thank you for your review and for letting us know!

We are deeply sorry to hear you had such an unpleasant experience with the shipping of your first Adore Me order.

Please be assured that it is not our intention to create inconveniences for our customers while ordering and we do want to ensure both the best quality for our products and the delivery service. To address your concerns, we took a look in our system and could see that you order was placed on January 14th.

Unfortunately, due to an unprecedented volume of sales registered in the last period, our warehouse is trying to diligently pack all the items and send them to our customers as quick as possible.

Furthermore, we would like to let you know that we are doing our best to make sure that your order will arrive in the shortest time possible.

We deeply apologize for all the hassle this situation may have caused and please don’t hesitate to contact us at any time for further information.

Best,
Adore Me
help@adoreme.com