ALISA M.

SUPREMELY UNETHICAL AIRLINE

Ryan Air may bottom rates for fares, but they recover their profit margin through extortion and fraud during check in at the airport. I've only flown Ryan Air 3-4 times, because I'm acutely aware of their lawlessness and lack of ethics and consideration for travel weary customers. But each time I observe passangers crying or frustrated beyond a normal threshold for travel. OR I'm the victim. And 100% of the time, the ground crew is wreckless with passanger care. When passsangers are crying...they mock then and laugh at them...consistently! Seriously it must be in the training because I've observed this at 3 airports on 2 continents.
Our flirst experience with Ryan Air involved over $300 in penalties for 'failing to check in' advance for $50 fare flights. They disregarded that their website was DOWN - preventing us from 'checking in'. Ultimately we paid $400 for two $50 flights. And This is precisely how RyanAir Works,

On Jan 12 the Marrakesh Ryan Air check in attendant insisted that one of our carry on bags did not fit in the luggage measuring device. I demonstrated to him FOUR times that it fit perfectly...just like it did 6 days earlier oh a Ryan Air flight TO Marrakesh. Each time he sent us to the end of the line. Ultimately he extorted $75 for one of the bags (that was already paid for and that fit their device)
We woke up at 1:50 for this 5:45am flight in anticipation of Ryan Air harassment and extortion. And I left many clothes, toys, travel artifacts, art and supplies at the Riad to make sure our baggage was Ryan Air proof - yet STILL spent hours going through the check in line, being directed to random, unsigned payment stations and contending with unbearable harrassment and fraud. In the end, we had to RACE to the gate and almost missed our flight. I fell quite ill as a direct result of Ryan Air abuse. No doubt they were laughing at me too.
In my 54 years, I've encountered all kinds of unethical businesses and frustrating travel experiences with airlines and car rentals...But NONE come cloase to Ryan Air.
Consumer Affairs gives Ryan Air 1 star out of 5 by 220 reviewers...because Ryan Air is supremely consistent with it's fraud, extortion and traveler abuse
Onboard is an entirely new experience altogether. OUt of 220 reviewrs, not even ONE gave Ryan a second star.

If you''ve ever taken a greyhound bus in the US...you can expect a similar experience up in the air with Ryan Air...it's mayhem on board. Passengers do not sit in their assigned seat and boarding hte plane takes twice a long. They will charge you for everything but air...water is not free. No passangers have beeen observed masking...while many cough into the open air without covering their mouth, and the passanger behind me repeatedly wiped nose with their hand. Passangers wander all over the plane during most of the flights. Ryan air involves both a financial and health risk (and mental health too!) I definitely got sick on their flight...and it ruined the remainder of my trip.
In Dublin we laughed to encounter a band performing with a sign stating they are forced to busk because they bought luggage on Ryan Air.
FLYER BE WARE...I cannot afford to Fly Ryan Air - physcally, mentally or financially. Check their reviews thoroughly before committing to one of their alleged 'cheap fares'.