I had an apalling experience with Lenovo. Most unresponsive staff(especially the case manager named 'Sky'). My brand new laptop suddenly stopped charging and after getting it repaired once, the same issue re-occured within months. And this time, the lenovo support staff are extremely unresponsive and rude. I regret buying a Lenovo device. Inspite of all this trouble they caused, they did not compensate me with anything.