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Be aware that 'Next Day Noon' shipping does not include Saturday deliveries and will not be the next day as ordered. Expect to have a 5 day window of 'expected delivery' which is actually an expected ship timeframe. This does not have any information in regards to no Saturday deliveries nor that they cost an additional $20 if you want it included.
I've asked support if I had missed any of this information and they said no. They also refused to provide a refund or partial refund in regards to the false advertising.
The positives is 1. Cheap, and located in the USA (CA). I just hope the printed product I ordered will be as good if not better than the sample package they provided me with.
Not sure if I'll use them in the future after this per the false pretenses on thinking I requested the fastest shipping method. Else, I'll just plan to order a month ahead of acting needing my order and pay the bare minimum.
Tip for consumers:
Do not choose the fastest ship date expecting to receive your order the next day/asap/or quickly. They will still take 1 to 2 weeks to ship your product and will deny you any refund or information when inquiring about when the material will ship. Please also note they do not advertise to deliver on Saturdays nor do they allow Saturday deliveries unless you pay a hidden $20 fee.
Products used:
Business Cards - front back full color 14pt on high gloss. next day noon ship.
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I ordered stickers, they sent me pieces of paper. I inquired with customer service about the...
Do you want to pay more for your print job but get lower quality? Do you wanna have a nice PDF...
HI Alexander,
I apologize for the misunderstanding, unfortunately we do not offer overnight printing. Production time is about 4-6 business days depending on the printing options. We have the production time listed on the order page before files are uploaded to print. Shipping time takes into account once the order is done with production, Saturday is not considered a business day, if an order ships Next Day on a Friday, the order will be delivered on Monday. The screenshot provided shows a time range on when to expect the product, the time range includes the production time. Please provide order number to further review.
Thank you!