Alesia C.

I ordered food on 3/31/22. The food was never delivered. I contacted Grub Hub who tried to call the driver to no avail. Initially they only wanted to issue me a partial refund. I refused. They told me they would cancel the order and give me a full refund. I received a text stating the refund had been processed. The refund was never credited to my card. I have been trying to get a refund for over 2 months and Grub Hub sends the same scripted text message every time "they've requested and processed a refund". Today I've spoken to two customer service people who told me I was never charged and when I tried to send a copy of my CC statement they hung up. These people are crooks!

I ordered from Indie Fit after seeing ads on Face book. They held my money for almost 2 months and did not ship the items. They only shipped after I complained to Pay Pal. Once i received the items they were complete garbage. They did not look like the photos being advertised. So thin you can see through them. Pay Pal closed my case and will not accept an appeal. I am closing my account with Pay Pal. This company is a SCAM. Do not order from them! If I could give zero stars I would.