IndieFit has a rating of 1 star from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IndieFit most frequently mention customer service problems. IndieFit ranks 909th among Clothing Other sites.
This company does not typically respond to reviews
No positive highlights yet
Well shame on me. I know better than to order from Facebook. Company supposedly based in South Carolina and advertised under a different name. I received my order and the quality was awful, looked nothing like the picture and sizing was crazy. I've emailed for a refund and am not holding my breath based on the other reviews. At this point I'd take even 1/3 or 1/2 of what I paid just to get something back. These will be going to Goodwill.
Well shame on me. I know better than to order from Facebook. Company supposedly based in South Carolina and advertised under a different name. I received my order and the quality was awful, looked nothing like the picture and sizing was crazy. I've emailed for a refund and am not holding my breath based on the other reviews. At this point I'd take even 1/3 or 1/2 of what I paid just to get something back. These will be going to Goodwill.
Products used:
Shorts and tops
Please, I urge you not to buy from this scam company in China. They have ZERO customer service. I had to give them a star because it wouldn't take my review without it but I'd like to give them no star. They refused to give me a return authorization on brand new garments still in the bag with the tags on. It's been horrible stressful experience. Don't do it no matter how nice you think they talk on their website or how much you like the outfit.
Tip for consumers:
Please save yourself much heartache and stress.
Products used:
None
Do not order from this company. The clothing is poor quality. The items arrive not even looking like the pictured advertisement. I'm not talking about a difference in color, I am talking about a difference in material and style. Then when you complain and wish a refund they offer you pennies on the dollar. The only reason I clicked on one star is because the site would not accept my review without clicking on at least one star. They do not deserve a single star!
I don't usually buy clothes online but decided to treat myself to a couple beautiful pieces or so I thought. I received my order after a month and the sizing and quality is really terrible. I have reached out to Indiefit multiple times and still cannot get a response for a return authorization. The materials do not look like the pictures. Polyester with elastic around the arm holes that would cut off the circulation of a really small person. Greatly disappointed. I want my money back. I couldn't give these clothes away.
I returned within one week. Material was substandard and sizes all wrong. They refused to refund my money. Many emails back and forth. Still no refund. Unfortunately there's no Better Business Bureau in Shanghi China. I sure learned my lesson not to buy from Instagram. Shame on those people. Don't they believe in Karma?
BE WARNED!
This company sells crap clothing under many different guises. I thought I was buying from a company called "Dress Fashion" nope,
All the money goes to "indiefit.com"
0 communication when you ask for tracking or even a confirmation of the order.
I contacted Paypal and will receive a refund.
DO NOT BUY FROM THIS COMPANY OR ANY OTHER COMPANIES THAT SELLS 'too good to be true" clothing. They are all CHINESE NOT U.S.
If you have running shoes, use them! RUN!
Tip for consumers:
RUN!! SCAM CHINESE COMPANY UNDER MANY DIFFERENT NAMES. DO NOT BUY FROM THIS COMPANY.
Products used:
none, they never confirmed my order or supplied tracking so I opened a case with Paypal.
This company do not deliver the quality of the images on their site.
Absolutely RUBBISH POLYESTER crappy clothing made in China [ even though they tell you its cotton blend & made in the USA]
I have lodged a PayPal dispute, although not holding my breath.
The same company has multiple different names [Finloe being just one] and websites all selling the same rubbish.
I ordered from Indie Fit after seeing ads on Face book. They held my money for almost 2 months and did not ship the items. They only shipped after I complained to Pay Pal. Once i received the items they were complete garbage. They did not look like the photos being advertised. So thin you can see through them. Pay Pal closed my case and will not accept an appeal. I am closing my account with Pay Pal. This company is a SCAM. Do not order from them! If I could give zero stars I would.
Tip for consumers:
Do not order from this site - it's a SCAM
Products used:
3 Dresses
This is a huge scam. I'd give them a negative 100 stars. Product is complete junk misrepresentation.
They advertise USA company but it's from China that apparently goes to a US company warehouse where they put a US shipping address. Requested an address to return 5 times and they keep replying they can offer me 20.00 for a 91.00 order. Then I say no it goes to 40.00 then it goes to 60.00. I ended up filing a formal complaint with PayPal and my credit card company and was refunded. In the meantime I sent back to the address from the US it came from and got a signed receipt for proof. Nightmare. Just Don't!
Tip for consumers:
China Scam
Products used:
Short sets
Definitely NOT as advertised or expected. Things were made of poor quality materials and did not fit. It took them almost 3 months to ship the items and when they arrived the shipping packaging was better materials than the actual clothing item. Everything was completely see through the materials were so thin.
I would rate them ZERO if I could.
Tip for consumers:
DON"T BUY ANYTHING FROM THIS SITE!!!
Products used:
NONE
After buying dress & two tops (dress totally unsuitable cheap nasty thing), tops too small - I returned goods in good faith asking for refund for dress & larger size for tops.
First they said, keep the products (indicative of lousy quality) & pay US$30 for postage of new tops!
They say never received goods - what a scam, I'm $150 out of pocket with Andy nothing to show for it despite numerous emails
NEVER buy from these guys
Tip for consumers:
Don’t use this company Vewyu
Products used:
None as returned them for bigger sizes now have nothing for my money - totally terrible experience
The dress is so off in shape, the bust line is across my breasts and the rest of the dress would fit a 500 lb person, it's so ugly and no use to anyone. I asked for a refund but they come back with offers of take 11 $ off the dress and I keep the dress, take $ 20 dollars off and keep the dress. It is infuriating and waste of my time to try and argue with this company, what would you do?
Products used:
Nothing
The photos of the clothes look great. In real life, when my dresses arrived, they looked nothing like the photos. In fact, they advertise the clothes as being "cotton" but it is clearly made of a cheap, synthetic material -- it felt like tent material. I feel so swindled and cheated. I totally agree with another reviewer -- "polyester rubbish... run a mile!" I contacted customer support, they took months to respond. I gave up and threw the dresses away. What a total and complete waste of money.
I saw the ad and was interested even though I KNOW better. I got sucked in. Made the purchase with Paypal. Looked up the tracking and saw that the package was delivered but I had not received. Made some calls found out the sender sent the package to a different address. WHAT? Whatever. The Phone number is fake and emailing them is like talking to a 3 year old. Paypal confirmed the sender error and refunded my purchase. THANK GOD or I would have been stuck with the garbage junk without the option to return.
Ordered 2 blouses that did not fit... Have communicated six times with their customer service trying to get a return verification and refund. They said they would refund me $24. For $82.98 charge...
I will never do business with them again and had I looked at previous reviews, I would not have done it now.
Wish Facebook would stop advertising for companies that have bad reviews.
I ordered tops by connecting directly to their ad site on FB. After several days of no email confirmation of order, I realized I was scammed. This company changes names constantly. I emailed and my order was cancelled right! No refund.
Tip for consumers:
Do not order any clothing advertising made in Greenwich USA on Facebook
Products used:
None received
I ordered a dress as a gift for a family member. Paid $41.99 plus $14.99 shipping. When the item arrived the quality was awful & it looked nothing like the picture of the dress. When I emailed requesting return approval as directed on their website they did not want to give me return approval then told me to keep the dress and told me they would refund $15. When I said no they told me I would have to pay for it to be shipped to China. What a scam this site is. PLEASE DO NOT MAKE THE MISTAKE I DID & KEEP YOUR MONEY.
Tip for consumers:
Do not purchase from this site
Products used:
None
Please do not buy from them, poor quality and absolutely terrible customer service. DO NOT BUY, wish to let more people aware
Tip for consumers:
pure scam, quality very medium, poor cut, and customer service useless
Products used:
I was hoping to return one of the produce, but they would not let me
They claim that items are manufactured in the US. THE BIG LIE. Stating it's from South Carolina. I'm waiting for over three weeks for my order to ship. A label was created...on April 12th, USPS still hasn't received the package. Customer Service, in very poor English, claims it "hasn't updated yet and the package was sent to the shipper." NOT TRUE! USPS scans as the package is in the facility. Mine is in New Jersey, supposedly, less than 100 miles from me. For five days now? REALLY? This mother company, selling under several names, LSORU is the one I ordered from, needs to be shut down. PayPal is investigating as I want a complete refund. Oh, BTW, they take your money immediately when you place an order. **** UPDATE I FINALLY received my order. It was indeed shipped from China. There isn't any label as to manufacturing country...only a size tag. Items aren't worth the money charged. I won't go through the hassle of returning but don't waste your money. Material isn't quality...but not the worst. They claim this is from South Carolina. I just can't believe that they are allowed to be in business at this point. Their advertising and whole method of business is fraudulent.
Tip for consumers:
Go on line and read all of the reviews before purchasing. I didn't and I'm out $105! My order hasn't shipped in over 3 weeks since ordering. DO NOT BUY FROM ANY COMPANY associated with indiefit!
Products used:
I NEVER GOT MY ITEMS! And this is par for their course.
Do not order from this company unless you want to receive items you didn't order, items that clearly were not as described or like me, received a third of the order. They do not include any packing slip, nor receipt on how to return the items and get your money back. The items come from China, sent to some random US address but they offer no way to reach them and no company name on mailing address. I found an email online with a comment that "they will offer full refunds for returns and to contact them via the indiefit email provided." I tried twice and each time received a response that this email box if full and my email could not be received. I went thru PayPal's resolution center and still waiting on a response. They offered to reimburse me for a fraction of what I was charged and I declined. Additionally, beware -- they will charge your credit card or PayPal account a random amount that is hundreds of dollars more than what you actually paid. I spent $149 for items I never received but on my PayPal account, they put a hold on over $1000 and it said the $149 is a partial payment for the $700+ purchase. It is all a scam! Stay away.
Products used:
None - They sent 1 of 3 items and the one they sent was not as described.
I received 2 faulty tops and the company were refusing to allow me to return for a refund, saying that the return postage costs would be too high. The only way I could possibly get a refund, is for me to pay for the postage costs. I told them I was not going to be out of pocket for an order that was faulty. They refused! I have had to go through Paypal to claim my money back. DO NOT DEAL WITH THIS COMPANY!
Tip for consumers:
DON'T USE IT
Products used:
None of them. They were both faulty
I purchased a dress in a size larger than I ordinarily wear. According to the measurements provided on their site, it would be a bit large on me. Not a problem. I can take it in. When it arrived I discovered that it was shipped from China and had a USPS label stuck crookedly over the Chinese label. The dress is so short-waisted that the bottom of the bust hits at the top of my bust. Dresses in this style measure approximately 15" from shoulder seam to bust seam. This one measures 11". If you are very short, it will fit. The fabric of the skirt is cheap. I asked for a full refund, which they refused. They offered a few low amounts, but I felt a full refund was in order. I did not get any refund. They informed me that I cannot return the dress. I can't wear the dress and cannot sell it due to the strange fit. I would avoid this company.
Tip for consumers:
They advertise that the clothing is made in the US. It is not. The label on the garment reads "Made in China". It was shipped from China and then from the US to me.
Products used:
I cannot use the dress I purchased.
If you want a refund, they try to get you to download TEAMVIEWER app to your computer so they can "send you the refund form". This is how they gain financial access from your computer. Don't do it! Plus all the clothes are cheap polyester. Prob child labor too.
When I first saw the beautiful blouse that I ordered, I was so happy and exited. Once I received it, I was so so disappointed. The colors were less vibrant and the design on it was really fuzzy. The buttons and material of the blouse are so cheap that I'm afraid to wash it because I think it might tare. Do not order from this site!
Tip for consumers:
research reviews before buying
Products used:
blouses and tshirt
Discover the latest high quality clothes, dresses, bags, shoes, jewelry, watches and other fashion products and enjoy the cheap discounted prices, we ship worldwide.