Alecia P.

Had to order depth markers for pool. Website was unclear of adhesive. So, I contacted them and was assured adhesive came with item. Three different depths had to come from 3 different stores/warehouses. Got first shipment of 2 tiles today and noticed there was no adhesive. Immediately called company. Person in customer service had to speak with multiple people before telling me no, adhesive is not included. I asked if she knew what type of adhesive it was. All she could say was caulk over and over. Finally, I pushed more since there's several types of caulk out there and doubtful that the standard tube of tub and tile caulk would work. She placed me on hold a few more minutes and told me it was a specialized caulk they do not have in stock. So, it was determined order needed to be returned. The agent informed me that I would need to wait for all 3 shipments of these tiles to come in and I would have to call back with case number, repackage them, and drive them to the closest FedEx store 30 minutes from my house. Was also told a shipping label would not be available until I called the 2nd time. So, 30 minutes on the phone for them to determine they gave me bad information when placing order, a couple of weeks waiting for money to be refunded, 30 more potential minutes discussing a shipping label and asking again for refund, and 30 minutes dealing with repackaging and going to Fedex. The incompetence is unreal…For a moment I thought we were in a comedy skit. In the end, In The Swim will cost me over an hour of time. This is the first time placing an order with them and probably the last.

Ordered Mochi(Japanese desert pastry with ice cream) on Monday from bakery in New York (Tomolo). I was informed of shipping delay and won't be there for atleast a week. Still don't have it and knowing the shelf life, it will be bad before it arrives. Ordered for my niece's birthday. Colossal fail. Btw, they don't guarantee their products. Will not order again!

Update-Shortly after this incident, Goldbelly reached out and gave me a credit for the MIA food. In the end, they did good. I

Rent Jungle is taking ads that have been removed from For Rent by Owner and placing them on their site. Over a yr ago I advertised and rented a home on For Rent by Owner. I removed the ad as soon as the property was rented. A yr later I started to get calls from people about the property. I tried to get the ad removed from Rent Jungle's site to no avail. My tenants are not happy to have people stopping by inquiring about the property. My For Rent by Owner account shows that the prooerty is not available. However, it is still on Rent Jungle's website and they have a link going to For Rent by Owner's website.