Alec C.

Every single item I receive that gets shipped through UPS has been a complete disaster. They are always late when out for delivery or delayed by one or two days, package is tossed onto my doorstep or haphazardly thrown into some position that can break anything fragile, their app is not used friendly nor easy to understand, the drivers are always skipping over my area in favor of the areas around me for some reason which results in late or delayed packages, and they expect you to pay 20 dollars to be able to have tracking features that should be freely available to customers. If there was an option to choose what service my purchases are shipped through I would never choose UPS whatsoever.