- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Dishonest and misleading company. Weeks go by and the tracking number does not work. Contacted the customer service. All i got, we are sorry, we can not do anything. Make sure you have a good a credit card insurance.
Al B.'s review of NewChic earned a Very Helpful vote
Al doesn’t have any fans yet.
Al isn’t following anybody yet.
Empty.
Dear Al B.,
Thanks for your order and we are sorry for the long shipping.
After you place the order, you can log in Newchic account and check order status: My Account -- View Order -- My Order -- Order Tracking. https://www.newchic.com/account/orderlist.html
There you can find the tracking number if you have chosen a traceable shipping method. (If the shipping method is the Flat Shipping, there is no tracking number)
The delivery time depends on the countries and the shipping methods. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.)
Sometimes, it may get order delayed due to poor weather conditions, slow customs clearance procedures or other unexpected circumstances, which is beyond our control. We are trying to improve our shipping service as well. Hope for your kindly understanding.
For further assistance, please contact the customer service and give us the order number. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you.
Best Regards,
Newchic Team