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I ordered a Medium sized Hoodie last January, it arrived middle of April, never in a million years is this a medium size! It would barely fit a child. I went online to apply for a refund and was told that I would have to mail it back to China and pay the shipping charge, so now I am out of pocket for the cost of shipping to me and the cost of returning the item. I do all of my shopping online and I can honestly say that this is without doubt the worse company I have ever had to deal with! I will never use them again.
Alan P.'s review of NewChic earned 6 Very Helpful votes
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Hi, Alan P. We're sorry to see this! Newchic always considers customer as first priority. Full policy of the return and refund is here: https://www.newchic.com/return-and-refund-hc162.html By using the size guide on our product page, you will be able to find a suitable size (based on your own measurement). Please contact us with the details of the issue you're having so we can assist you further by email to vipservice@newchic.com.