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I placed an order of flowers for friend's birthday. Their delivery confirmation said it had been delivered. Not true. It was delivered 4 days later. They said no one was at the home. I said, why didn't you call me? Or leave it at the door? This company sucks. Bad customer service with no common sense, which makes me think it's all BS. Do not order anything from them. Go with another company!
Lana N.'s review of GiftTree earned 2 Very Helpful votes
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Hi Lana,
I'm truly sorry for the lack of assistance with this order! It definitely does not sound like this interaction was in line with our customer service values and I would love to look into how this happened and also extend my help from here. Please do not hesitate to reach me at reviews@gifttree.com with an order ID or phone number that we have on file for you.
Best Regards,
Sara