First off, the 5 reviews here giving 5 stars are clearly fake. You can just tell from the way they are worded. No English speaker really talks like that! Anyway, I was impressed by the unique styles offered so I decided to give them a try. I ordered 6 shirts. After 2 months, 3 arrived, but 3 never did arrive. The ones that did arrive were a size smaller than marked. As others said, customer service is non-existent. The "phone number" is just a front. You cannot get refunds or exchanges. I traced the "return address" to a vacant warehouse in San Francisco. The "tracking" for the package is fake, but so realistic looking that it fooled PayPal to where they sided with them and would not take back the charge! As for quality, I didnt think it was that bad, you get what you pay for at this price point. Run from them and their other website - "Lifestaste". Or anything under the main umbrella of "Newfashion".