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Kay K.

1
Level 1 Contributor
London Borough of Brent, United Kingdom

Contributor Level

Total Points
245

3 Reviews by Kay

RAC
  • RAC

2/27/24
• Updated review

Please don't ever buy RAC breakdown cover with any insurance company or even on it's own. Although you have paid your premiums, when you break down, and when you would call them to rescue you, they will say they are gonna charge you £161.50.
Is this a joke?
They are thieves.
STAY AWAY FROM RACist

RAC breakdown cover is useless
9/22/23
• Previous review

This car breakdown cover is useless. They only support people whom they like. I am covered by RAC breakdown cover with my More Than car insurance but when I broke down RAC refused to come to my rescue. They asked me to pay them £161.50 before they would come. I explained them that I am covered but they told me they don't care. They didn't come. I call my car insurance to cancel my breakdown cover with RAC. I had to spend £103 on a new battery, £30 on mini cab. And paid someone £30 to replace the battery.
I do not recommend anyone to join RAC. Thanks

Tip for consumers:
Must write a petition to ban RAC from deceiving customers in UK.

Products used:
RAC breakdown cover which I bought together with my car insurance - More Than.

Service
Value
Quality
  • Sainsbury's

12/18/23

Sainsbury's supermarket has worst customers service staff
They know nothing at all.
Useless staff needs more training.
I asked where is my order which was supposed to be delivered yesterday. This morning I called and was lied to me that I would be delivered this evening.
Theu stole my money but did not deliver. Sainsbury's is a thief. Taking advantage of a vulnerable person like me.

Products used:
Sainsbury's supermarket has worst customers service staff
They know nothing at all.
Useless staff needs more training.
I asked where is my order which was supposed to be delivered yesterday. This morning I called and was lied to me that I would be delivered this evening.
Theu stole my money but did not deliver. Sainsbury's is a thief. Taking advantage of a vulnerable person like me.

Service
Value
Shipping
Returns
Quality
  • The Fragrance Shop

6/10/23

Unexperienced member of staff does not know how to talk to customers. No good customers service. Not polite at all. Insisting and rude.
Perfume cost £9.90 and I must get a 20% discount, she declined discount stating it cost £22. This is cheating. We were forced to pay a membership fee to get discount but this is cheating customers.

Their shop does not make profit as many customers complain about the fragrance shop. They only make profit by charging us membership fees. SHAME ON YOU.

Tip for consumers:
Yesterday afternoon, I could not buy it because the staff said it is £22 and and she declined me membership discount.

Products used:
French connection uk, special anniversary ladies Eau de toilette 100 ml spray.

Service
Value

Kay Has Earned 5 Votes

Kay K.'s review of The Fragrance Shop earned a Very Helpful vote

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4/24/24

Your service is a joke, firstly you send a guy who charges me money to add brake fluid which made...

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Andrew J. reviewed RAC
4/10/24

Yesterday I broke down 16 miles from home. I had to wait 6 hours for the RAC to come out. The guy...