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So from nowhere, Chase decided to end 18 years of relationship with them and close my personal checking account and all my personal and business credit cards with them (9 in total). All this is just weird and here are some reasons:
1- they closed everything except my 10-year business checking account.
2- they approved me for Hyatt Business at the beginning of the year. I just finished the normal and extra spending on it. How? Legit business expenses.
3- never miss any payment and pay everything fully.
So of course no reason in the letter, from a banker on the branch, or a supervisor on the phone. I was trying to think about the reason behind that and the only thing that comes to my mind is getting a lot and large zelle transactions to my business account. Those are actual business transactions. But they didn't close the business account
I just want to share this with you guys and let you know. It seems to be a lot of people were targeted by Chase and they are closing a lot of accounts from what I just searched lately.
Tip for consumers:
I tried everything possible from talking to a manger in the branch and talking with a supervisor on the phone and no one could give any explanation or contact the team that took the decision.
Products used:
I lots everything except my business checking account which I believe it's coming next. My credit history will be destroyed because my oldest account with them was in 2008
I have been loyal customers to them for a long time but when this year they sent a bad cut iPhone 14 Pro protector and bad quality iPhone 14 Pro Max that was cracked the next day from a regular normal use and when I asked for a refund they said I have to return it and also pay for shipping, this how they lost me and filed a claim against with my credit card. Guys just don't buy their products and support their scam business.
Tip for consumers:
I have been loyal customers to them for a long time but when this year they sent a bad cut iPhone 14 Pro protector and bad quality iPhone 14 Pro Max that was cracked the next day from a regular normal use and when I asked for a refund they said I have to return it and also pay for shipping, this how they lost me and filed a claim against with my credit card. Guys just don't buy their products and support their scam business.
Products used:
Screen Protector
Worst customer service ever. I placed an order with them and then sent them an email with my tax exempt. They canceled my order and canceled my account instead of just saying sorry we don't accept tax exempt. Is this how you deal with customers. This should be customer service 101. I hope to see you filing bankruptcy very soon. Customers are the main base for any business and you clearly don't deserve to have any customers or do any kind of business with. My order number that was canceled was *******486
Tip for consumers:
you don't want to deal with an ugly customer service that really don't care about you and they don't explain things and they just cancel your order and close your account.
Products used:
none
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I have had a chase card for some fifteen years, for the last five of those years I have been...
